Getting started, downloading and installing, is a bit of a process. I think it is important when recommending OverDrive to try and assess the customer's level of experience and comfort with technology and to let them know where they can find help if they get stuck... by phone through, "Ask a Librarian," during library business hours. Looking forward to the material being made available to iPod users.
This was also a reminder to suggest OverDrive to students who are looking for the audio book format of an assigned reading.
I was pleasantly surprised by the number of children's videos available for download.
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